Desert Cardiology Group
Call detail · Rx Refill
DEMO — simulated data
Reset demo
Back to dashboard
Call detail
Manuel Reyes (FAKE)
Transcript
Cora
Thank you for calling Desert Cardiology Group. My name is Cora, and I'm the practice's AI assistant. How can I help you today?
Manuel Reyes (FAKE)
I need a refill on my metoprolol.
Cora
I can get that started for you right now. Can I have the patient's full name, please?
Manuel Reyes (FAKE)
Manuel Reyes.
Cora
Thank you. And your date of birth?
Manuel Reyes (FAKE)
March 12th, 1954.
Cora
Got it. Which pharmacy should this go to?
Manuel Reyes (FAKE)
CVS #1234 on Country Club Drive.
Cora
Perfect. Let me read that back: a refill of metoprolol 50mg for Manuel Reyes, going to CVS #1234 on Country Club Drive. Did I get that right?
Manuel Reyes (FAKE)
Yes, that's right.
Cora
Thank you. I've sent this to our nursing team — a nurse reviews and approves every refill before it goes to your pharmacy, and you'll get a text once it's on its way. Anything else?
Manuel Reyes (FAKE)
Nope, thank you!
Cora
You're very welcome. Take care.
Cora is an AI assistant. All calls are logged; refills queue for nurse approval before any prescription is sent. — AI disclosure per CA AB 489